I purchased an Earls restaurant gift card at the gas station using my Petro-Canada Mastercard and the girl operating the till did not activate the card. When I took the card to Earls, they told me the card had not been activated yet. I went back to the Penticton, BC gas station where I purchased the card and they gave me the run around about activating it. I went home, got my receipt and then demanded they activate the card that I paid $50 for. The clerk called the owner who got on the phone and told me that the employees could not activate gift cards. What?! They can sell them but not activate them – so basically I just paid $50 for a piece of plastic. Now I’m out money. Imagine if I had given the gift card to someone else rather than try to use it myself. The employee and the manager/owner of the gas station were very rude. Needless to say I will not be buying anything else there. Do Not purchase gift cards at this station unless you want to pay for worthless plastic!
This complaint and/or review was posted on Beware.org on 06:50 am, March 02, 2019 (CST) and is a permanent record located at: https://www.beware.org/review/petro-canada-penticton-eckhardt-ave/.
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