Pearson Vue / Pearson Education

Phone: +1 952 681 3000

(1)
Comments Rating 1 (2 review)

Pearson Vue / Pearson Education Review

Pearson Vue / Pearson Education

I want to submit a complaint in regards to Case [protected] My PMI id is 5773795? My registration ID is [protected] I schedule my PMP exams in May and i received confirmation that i will take the exam on July 13th at the AEA business school in Port Louis Mauritius. On July 8th I get an automated email from Pearson Vue that i need to cancel or reschedule the exam because the test center is not available. I tried to reschedule it but i could not find any other test center. I even called the Customer Support and i talk to a guy who was not able to help me ans he hung up on my face. I got another email saying that my case has been forwared to the Pearson Vue headquarters and i need to wait. Today i get an email again saying that my exams has been cancelled. I sent a email again to Pearson Vue asking for a refund, i get a reply from Shweta G saying that as per the records they have contacted me several times and i was not available. The customer support at Pearson Vue is not professional at all. I want a full refund of my exam fees as it is not my fault if the test center is not available. I am preparing hard of my exams and i get this [censored] to deal with now. I hope i am not complaining for nothing. Please show me some professionalism and kindly get back to me on that.

6 Comments

  1. Sidney Terrazas May 25, 2020
  2. Jesse Kuehnel May 25, 2020
  3. Kandace Glassey May 25, 2020
  4. Kanesha Imbrogno May 25, 2020
  5. Joslyn Stoute May 25, 2020
  6. Inge Rapkowicz May 25, 2020

Rate and Write a Review on Pearson Vue / Pearson Education

Sending