Onassis Auto Transportation

took a month for a 2-day delivery

Reviews: 1

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date published
18 September 2019

posted by
Anonymous

I had a terrible experience with one of the transport company and wanted to share it with you guys. If you ever decide to visit Onassis Auto Transportation then reconsider your decision because you will only end up regretting it. Companies like Onassis Auto Transportation try to lure innocent people like us and scam us. If I could give them zero stars I would because of their services.
They will offer you low prices for their shipment and then will going to charge you hidden fees without even letting you know. I was moving to a different state for which I had to get my car transported. I did some research to find some good companies and I came across Onassis Auto Transportation because it had good ratings. I called them and asked the price to get my car transported. They quoted me one price but later got a call back from them stating they are going to charge me more because no one would do this job with that cost.
I ended up paying $300 more to them. Also, their service sucks, as I already had paid them in advance for the service I cannot back off. It seems like companies like Onassis Auto Transportation are just concerned with finishing their job without even ensuring the safety of their customer’s vehicle. Onassis Auto Transportation took around more than 10 days to get me a driver and I had to continuously ask them to track my car’s status. They were not even bothered to listen to my concerns. I had a flight to Seattle and had to leave my car back hoping that they would be going to find some driver and get it shipped to me. Upon reaching Seattle I contacted Onassis Auto Transportation and asked them about my delivery to which they replied that they are keeping an eye on it and I should not be worried about it. But there customer service representative was a liar as she never called me nor followed up on my application. I gave them hundreds of call and email every day but each of them got un-noticed and every time I got the same reply that they are watching my status. They were not even telling me where my car was, had they picked it up or not, or it was on its way. They have one of the worst customers service representatives who are unprofessional and don’t know how to deal with their customers. Around a month later I received my shipment. Upon asking the driver where he was all the time he replied that the company contacted him around two days ago to make the delivery. That just sums up the whole thing, my car was in their garage all the time and they did not even bother to tell me about this. I do not wish to visit this place again nor am I going to recommend it to anyone. Stay away from such filths guys as it is just a waste of time and money.

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