Just had a Mr. Rooter technician come to my house. He was in my residence for about 30 minutes and when he left he handed me a bill for 159.75. I am not happy for two reasons. He did not do any work for me the bill was simply for diagnosis and travel costs. That price is ridiculous. It took him 20 minutes to diagnose the problem and it costs 111.14 dollars to do that? Further more their add states “you know the price before we start”. Well I did not know the price before he started or else you wouldn’t be hearing from me because I would have most certainly chosen a different company because those prices are crazy. I feel cheated because I do not know a lot about plumbing. I also feel like I was lied to. If you say you are going to let people know how much it will cost before you start then do it! Otherwise don’t put it in your add. That is complete false advertising and I am totally disgusted by that.
This complaint and/or review was posted on Beware.org on 12:28 pm, April 24, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/mr-rooter/.
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