Micro Center / Micro Electronics
I walk in Micro Center in Marietta, Ga. Dec 24 to exchange a USB adapter but looked around to find a line or location for returns. I did not find one, so I stood in a long line to get to the Cashier about 20-25 minutes only to be told that returns are handled over there ?? There where and she pointed to another line. I requested a manager, as the cashier had an attitude and when the manager came over, she advise that they are not trained to do returns and have to go over there, , , again pointing. I requested a store mamager and she pointed to the bottom of my receipt. I could have kept my 20-25 minutes if they had signs up pointing for returns and more plesant cashiers and managers. f you doent want toi work, there are many people who would love their jobs and make me feel like you want my repeat business. I finally get to “Over there” and wait in line another 20 minutes or so. I must agree that Alexander V. that handled my return did apologize for any problems that I may have experienced and will do what he could to get me out as fast as he could an dless than 3 min I was out of line and on my way. You know i told everyone comming in about their customer service and my job and my church and i have to go on Facebook and tweeter. I wish i had gotten that mamagers name and she was mean and rude and never should have treated like that. Put up some signs to guide your customers, especially when you know there are going to be returns.