Massimo Dutti

Phone: 1800 553 426

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Comments Rating 1 (3 reviews)

Massimo Dutti Review

Massimo Dutti

I was there at Massimo Dutti yesterday (7th of Feb18 ) at 8:00PM & I was trying to change a pantaloon I bought it from one week with a bigger size but actually the employee who deal with me was so rude & he talked to me in an appropriate way: Me: Good evening, please I need another size of these pants, Him: Yes, you can go check by yourself all pants are there ME: you mean I need to do it by myself!! Him(by a very aggressive & rude way) : one minute please !! wait for around 5 min then he came Him :Hey… give me the pants Me :HYG After 5 to 10 min he came back Him : there is no other size !! Me: So please check other shops branch please Him : No, network is done I can”t help !! Me: so what should I do !! Him : i”ll give you the #s you can check by your self !! Me: Thanks !!! then I went down to the cashier & I told the manger there & told me sorry then he gave the pants to other one to check it & suddenly he found the size that I”m searching about !!! so I return back the two pieces & I refunded my money back through my credit card (it should be reflected within 14 working days) I need a detailed action plan with this employee, as when I mention the same situation to more than one of my friends they faced the same aggressive & rude attitude at different branches ex: City stars & cairo festival city I”m waiting for your reply today as I”m very frustrated & I want to avoid spreading this negative vibes for Massimo Dutti urgent please

11 Comments

  1. Afton Kierzewski May 25, 2020
  2. Nina Doubet May 25, 2020
  3. Colette Wig May 25, 2020
  4. Shella Polumbo May 25, 2020
  5. Kenisha Sucher May 25, 2020
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  10. Shantel Sengvilay May 25, 2020
  11. Lucia Shoemate May 25, 2020

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