Purchased |FRONT LOAD WASHER FROM SEARS APPROXIMATELY 1 year and such ago. Washer wasnt working properly, funny smell, made noise, sent new one, guys that brought almost fell down the stairs.ANYHOW exchanged washer, after a few months washer wasnt working properly, called service said the warranty was up infact it wasnt, they did not change bill from exchange. anyhow service guy came CREEPY. HE SAID HE CLEANED OUT THE HOSE AS THEIR WAS DEBRIS INSIDE. FEW WEEKS WENT BY THE SAME THING HAPPENED, CALLED SERVICE AGAIN . SERVICE FELLW WAS CONCERNED FOR MY SAFETY, HE TOOK PLUG OUT AND TOLD ME NOT TO USE WASHER OR PLUG IN, I COULD BE ELECTROCUTED, HE WAS CONCERNED, DONT WORRY I WILL ORDER THE PARTS YOU NEED AND FIX IT, HE SAID IT WAS THE OTHER SERVICE GUYS FAULT, HE DID NOT FIX PROPERLY. SPOKE TO HEAD OFFICE SHE OKD A SERVICE COMING BACK AT NO CHARGE HER NAME WAS MELISSA, I WAITED FOR A FEW DAYS, CALLED BACK, SHE WOULD NOT RETURN MY CALLS. FINALLY SOME AWFUL LACKING CUSTOMER SERVICE SAID THERE NOT PAYING YOU HAVE TO.I SEND A EMAIL TO CEO MR. FOYER, UNFORTUNATELY HE DID NOT GET BACK TO ME, A WOMAN LEFT A MESSSAGE ON MY PHONE AT 12NOON AND TOLD ME I WOULD HAVE TO ABSORB THE COSTS, AS IT WAS A GOOD WILL CALL LAST TIME BUT NOT THIS TIME. ALTHOUGH THE WASHER WAS STILL UNDER WARRANTY, SO HERE I STAND LOADS OF LAUNDRY SOLD A FAULTY AND DANGEROUS WASHER AND WANT FIXED CORECTLY T BEGIN WITH, SHOULD HAVE REPLACED HOSE, IT IS COMPLETELY BURNT
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