Order #[protected]. I ordered 3 items a week ago and have not received the order or any shipping notification. I sent an email to customer service asking about the status of the order and have not received a reply. This is not the first time I have had issues with this company so I want to be proactive about getting either the product I ordered or my money back. I am actually leaning toward trying for my money back as they are not replying to my questions and that is a very bad sign.