Hollister

Phone: 1866 426 1285

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Comments Rating 1 (3 reviews)

Hollister Review

Beware of Hollister

I was at the Hollister store at Garden state plaza in paramus NJ. I picked up a core fleece for myself, and had an item to exchange for my dad. at first, I gave the cashier a new item for exchange. However, the price was too high that I told the cashier to wait and brought an another item, which was equal in price, and exchanged the item. then I paid for the price for my fleece and waited until the cashier put the items in the bag. Once the cashier gave the bag to me, I checked the bag to make sure. However, my newly bought fleece was nowhere in the bag. Instead, there was a yellow men’s fleece which I previously returned because of its expensiveness. So, I checked my receipt, and there was my fleece which I paid for. So, I told the cashier that she gave me the wrong item, and the cashier even checked the receipt. Then she was telling me that I have to go back to the line and wait for my turn to get my item back. I was like it is not I who made the mistake but you. But she constantly told me to go back to the line and I got so angry. Then the manager came and she looked at my receipt, then in a rude voice, the told me is this the item you returned, so I told her yes. Then she aggressively put the correct item on the cahsier desk and walked away laughing with the dumb cahsier. I went out and decided not to buy anything in that store where employees do not respect their customers.

21 Comments

  1. Veronica Mehan May 25, 2020
  2. Tara Alfiero May 25, 2020
  3. Jade Washman May 25, 2020
  4. Jamal Groshans May 25, 2020
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