I recently purchased a bus ticket for my brother who is legally blind from vancouver british columbia to grande prairie, alberta however the ticket was never used due to my brother finding a ride on his own and so when i went back to get the refund of the ticket i was told to call a certain number because they could not refund the ticket at the bus depot where it was purchased so when i called they told me to go back to the depot where it was purchased and so with all the running around trying to get the refund the time lapsed on the ticket and now they say i cannot get the refund because the time lapsed on the ticket when they could have just given me the two hundred dollars the next day when i went in and so now i am still fighting to get the refund back so anyone going through this beware they will have you going in circles until the time lapses and they say they cannot refund it because it is too late. so with me continueing to fight for this i am informing everyone and anyone and making it known.
This complaint and/or review was posted on Beware.org on 09:51 am, April 23, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/greyhound-canada/.
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