On june 6th 2011 I purchased for 250 $ worth of products via their website. The products were shipped to me in Canada but the postal service could not delivered it because GMBSHAIR made a mistake on my address and added an extra ‘R’ on my street name. On july 8th Canada Post returned the items. Since july 8th GMBSHAIR has refused to refund my money AND to ship back the items !! Every time I send them an email they answer that it is not their fault if I mispelled my street name although it is not my fault !They don’t offer any solution to the problem just blames and more blames . Even if I indeed it was my fault it still doesn’t justify that after 4 months nothing has been shipped back ! One of their email dated july 12th stated that they agreed to ship back the items but that since that they have changed their stories . I’ve written to them 11 times already to no avail . It’s been 4 months since I placed the order I’m out of 250 $ and still have not received anything. This is the worst company I’ve ever dealt with, they have zero customer service. I feel like I’ve been robbed !