I received a box from First Data. When I opened it up, it was a debit/credit card machine. I called the number on the box, and the customer service representative, said that I had signed a contract with Canadian Payment Services. I indicated that there must have been a mistake, as I had applied with Canadian Payment Services, but cancelled six months prior, as the sales representative told me that my application was rejected because First Data could not provide me with the rates that Moneris was giving me. I asked for a copy of the contract that First Data had and called the sales representative for a copy of the original contract. When I compared the two…contract that First Data had provided me was completely altered. Rates were whited out, and tripled. The date on the contract was still the same. I called First Data and indicated that this was fraud, as I did not agree or sign the contract that they had in their possession. The next day, Edward from Canadian Payment Services called me and said that the sales representative had not worked there for 6 months, and that he was managing my account. He was rude and pushy. I told him that First Data told me that Canadian Payment Services had submitted my application, and that the contract that First Data had on file was altered from the original that the sale representative had. I asked him for a copy of the contract…and he refused to produce it. I called First Data, and they told me that the application from Canadian Payment Services was submitted to them a couple of weeks ago. Very fishy.I am worried that First Data will steal monies out of my account, as per complaints posted with the Complaints Board.
This complaint and/or review was posted on Beware.org on 06:34 am, April 09, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/first-data-canadian-payment-services/.
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