Firestone

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Firestone | Falsifying repairs and costs

I remember a couple of years ago, my brakes were acting up as they were vibrating and it was determined that the rotors would need to be replaced. I had been putting it off due to other costs I had. Then finally, it was a Sunday afternoon and I was desperately looking for a place to have my brakes worked on. I found the Firestone autocare garage in Toronto on Yonge just south of Eglinton street. I brought it in and asked the guy to look at my brakes and also do an oil change. So he said he would look at my brakes and call me on my cell phone soon. So I walked down the street to grab some food at McDonald’s while I wait for his call. So, while I am eating, he calls me and initially quotes me a price of about $400 which was inline with what another person had told me. So I said it sounds fine, but about 10 minutes later, I get another call on my cell phone from him and he now says that there are more things to repair and it will now cost $600, I thought it was odd but at the time I really wanted to fix the issue, so I stupidly said yes, then a few minutes later, he calls me again and says it will now cost up to $900. At that point, I told him not to proceed and told him only to do the oil change. So I paid for the oil change only and a few days later, I brought my car to another garage I had dealt with on many occasions and he looked at it and gave me an estimate of $400 for total replacement of my rotars and discs. It just goes to show that many garages will stoop to any level to rip off clients. Hopefully, you will not go to this location. Two good garages are the active Green and Ross in Downtown on Adelaide and John and the active Green and ross in Markham on Highway 7 near Main Street Markham.

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