Direct Energy Service

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Direct Energy Service | Did not sign up for this service but am charged for it

I phoned their 1-800 number and she did not want to help me and hung up.I sent three emails and received no response.I mailed a letter to their head office and still no response.I never signed up with Direct Energy and also did not realize this until I received the December bill for over $300 and I was only living in the house for half the month as my bill is paid automatically. This has been going on since 2007 without my authorization and knowledge.I want them to tell me why they think I want their service?

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