Let me sum this experience up real quick, besides the constant annoyances with Direct Energy, Enbridge decided to cut my gas off 2 months ago for not being able to pay my bill completely. My 3 and 6 year old and myself haven’t had heat for 2 months, I’ve been carrying pots of boiling water up the stairs to the bath all day every day, wasting my life away. ANYWAY, just got my new Enbridge bill yesterday, keeping in mind that I’ve had NO SERVICE FOR 2 MONTHS. It looks like this:New Gas charges : $33.45Goods and Services Tax (GST): $19.98New Direct Energy Essential Home Services Charges: $366.08 So that’s what I get for hauling water up the stairs for 2 months straight. Now my bill is $943.15, I still have no service and It’s almost November. Thanks alot you f****** thieves.
This complaint and/or review was posted on Beware.org on 00:25 am, April 19, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/direct-energy-57/.
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