Ctrip International

Phone: 1800 861 122

(1.5)
Comments Rating 1.5 (2 review)

Ctrip International Review

Ctrip International

I would like to receive a refund for two passes to the VIP lounge at Guilin airport. We paid so we could enjoy complimentary drinks and food before our flight to Beijing on 2017/09/02. The fridge was half empty, no drinks for adults, just cartons of milk and coke; no beers or wine as you would expect in a VIP lounge. The food on offer was dry crackers, dry bread and a bowl of tomatoes. I’m sure you’ll agree this is far from a VIP offering and certainly a waste of our money as we’re now sitting in a restaurant to buy food and a beer each. I have taken pictures which I can send to back up my complaint. Please respond to holly.[protected]@hotmail.co.uk

5 Comments

  1. Ali Houskeeper May 24, 2020
  2. Jewell Felsher May 24, 2020
  3. Vannessa Hoerger May 24, 2020
  4. Avery Freddrick May 24, 2020
  5. Del Florestal May 24, 2020

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