Cebu Pacific Air
I want to complaint your staff who is in the entrance going to immigration, the ladies wearing light blue polo shirt, they are very rude while talking to passenger. Im finish with the check in and one who check in allowed me to bring my bagpack and my luggage inside and then when im going to immigration they didnt allowed my bagpack because they said its bulky, i told them its only snacks thats why. The lady whos wearing light blue polo shirt told me “YOU REMOVE THE AIR” in a rude voice and I become irritating because the way she said. So I immediately go to check in counter again and pay for the excess. While Im going to immigration I saw one guy who remove the excess food in his bag just to enter. I go to the lady security who is the one who said to remove the air in my bag. I asked them why you dont tell me to remove excess in my bag instead paying P1700. She said she told me already, I told her you just tell me to remove the air in my bag and I walk away. Im very disappointed the way they treat the passengers, they treat us idiot. I dont deserved to pay P1700, you dont know how hard for us OFW to earned money and your staff will just treat us that way. We dont deserved it.