Luminary Skin Care

Phone: 877-929-7658

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Comments Rating 1 (1 reviews)

Beware of Luminary Skin Care

I too had fallen for the "free trial" offer and ordered the 2 products. When I received my email order confirmations, I found it quite suspicious that there was no customer service number or offer to cancel(not on the web either) I did a reply email to request they immediately cancel my order. I received no response. I received the product but there was no receipt inside, no return address and no phone number to call at all! I couldn’t make contact until, the phone number appeared with the $93 and change charge for each product appeared on my credit card bill (also, the charges for each product are under different company names!). When I called to request a return be processed, I was met with "offers for discount" on the product(well, then why does it cost that much to begin with?!) after I turned down the selling spiel twice, the supervisor was consulted and I was told that since it was past the 30 day trial, the best they could do is offer me a 50%discount on the products. So, I’m still supposed to pay close to 100.00 for a product I didn’t really want and had not opened. What a rip off!!! I will never order anything from one of these online ads again. You just can’t trust these come-ons

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