I ordered a Trial sample only of E’Tolls Skin cream and eye serum. My credit card was charged immediately for $98.56 for this sample which should have only been $4.95 for shipping just like their website says. The samples I got were only for 14 days worth of this product. When I called them, they insisted they sent me a FULL size for each of these products which were the face and eye serum. I asked them why their ad said nothing about getting a FULL size for something that was only a sample I never authorized a charge of $98.56. The website total only said shipping which was for $ 4.95 only, nothing said I would be BILLED for the $98.56. This company is a fraud and I am surprised that the Shark Tank endorsed this company and their fraudulent practices. When I called to ask for a refund of the $98.56. They. Told me that this was not possible because they sent me a FULL size of the products. I offered to send back the bars so they could verify the sizes and they refused to do that. I told them that this was wrong of them because I am on a very limited income and could not afford to pay the $98.56 at that time. There is also nothing on their website that indicates that they automatically send the product out once a month and charge your credit card each month for the full amount which is 98.56. The only way to stop it is to call them and stop the shipments. Nothing on the website I was on, indicated any of this. This company is despicable. The are runming a scam on a lot of peple. Shame on you Sharks for putting your money in the type of DISHONEST company.