On 5/29/17 I paid $5636 to HomeAway for a 50% deposit on a 6-wk vacation rental in LaQuinta, CA per information from James Nello, the rental agent. On 12/17/17, 6 wks before we were scheduled to stay, I was cc’d on an email that was sent to James Nello & others in his company by the owner of the condo that said “I”ve told you, that unit is not available”. So, what that meant is that we had a worthless reservation & no place to stay. I contacted HomeAway who said the issue was with James Nello, the rental agent. I contacted James Nello who blamed the owner. He never responded to my request for a refund. This guy needs stop ripping people off.
This complaint and/or review was posted on Beware.org on 16:24 pm, March 05, 2020 (CST) and is a permanent record located at: https://www.beware.org/review/beware-of-james-nello/.
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