I was talked into McAfee for life. I made one & 036;99 payment on a Friday. I called back Saturday to cancel, left message. Called again Sunday, left another message. Called Monday and spoke to five different people. Each one of them asked for my name and wanted to know why I was cancelling. I said I wanted a better anti-virus software. He wanted to know why. I said none of his business, just process the cancellation. He said he would not help me unless I told him why and what was a better software. I said none of his business and to process cancellation. He refused. I was transferred to Rishi B., the tech that installed the McAfee. I said I want a cancellation, he refused and said he would call back in 15 minutes. Never did. I called back Tuesday and want a supervisor. A person by the name of Sandy Williams said he was a supervisor but would not give his ID . I said that is unusual for a supervisor to refuse giving his ID . I was will be filing complaints with the government. On the Monday, I was put on speaker phone and could hear everyone laughing at me and was making me irate. They thought it was FUNNY.