InTown Suites, Inc.

Phone: 1-800-553-9338

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Comments Rating 1 (1 reviews)

InTown Suites, Inc.

My boyfriend and I were stuck renting this dump because there were just nothing else available in Nashville on a Fri night. They took advantage of that. The pricing advertised said starting $159.99 weekly. Of course none of those rooms were available. We were charged $389 including the deposit of $50 stated in the contract. We told them the room was not very clean and got no response. The whole place smelled terrible,the halllway’s had torn carpet,severely cracked tile,trash everywhere. Not to mention the dust bunnies and roach motels!!! After having to endure the 1st night of party in the parking lot and a couple of roaches. Bedbugs too i believe.(not sure but took pics) | We attempted to get our money back beyond the one night stay. We were told no and still had nothing done!! One lady from the front desk finally came to see what I had not cleaned myself after taking pics. She agreed it was despicable. | She said she would come back in a half hour w a cleaner. Never did!!! After surviving the week w just a few bites and battles,they wouldn’t give us the clearly stated in the paperwork deposit back!!! Said there was no deposit!!! I then attempted to speak to the jerk of a manager Steve Lambert. His only response was to call customer complaints dept. Who also had yet to respond!!! Don’t go to any of these nasty a*s,backwoods, trifling, deplorable,inhumane, sad ,should be ashamed to call themselves a hotel. Take a [email& 160;protected] the pics!!

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