I ordered and paid for a transmission which was not properly tested and was, in fact, non-functional, something that could not be derermined until it was installed in a car. The installation cost much more than the transmission itself. Since the error was on their side, I asked for part-compensation for installation and de-installation charges. | This they refused to acknowledge and sent me a replacement transmission under the same “warranty” which I paid to have installed (again), not to mention storage charges and other expenses incurred, and for which I was treated to a wait of nearly 2 months on their policy of 7-10 day shipping. The products they sell they never see (I understand they operate from a trailer on the outskirts of Las Vegas). | Their employee Mike is apparently there to run interference for Charles who manages (?) this outfit without ever having to answer the phone. I would suggest to the potential customer that they well might be in for an adventure, a very unpleasant one at that.
Infant Auto Parts