Health Insurance Innovations

Phone: 1-877-376-5831

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Health Insurance Innovations

I was searching for health insurance policies and received a call from Health Insurance Innovations. They were very dishonest about the plan they were selling me. They said that my “pre-existing” conditions would be covered. They said that preventative care would be covered. They said that the government would accept my new policy as coverage. | All Lies! The policy is a temporary coverage policy that only covers you if you get sick with something new, or get into an accident. | Unfortunately, I DID get sick with something new….5 months of testing and specialists, trying to diagnose the problem. So far Allied National has not paid for ONE single visit…but they take my money every month. | They have sent me questionaires to fill out, asking for every doctor I’ve seen for the last 10 years. I have done everything they have asked. | On one claim, they lied and said that the doctor coded the visit as preventative and that is why it’s not covered. I contacted the doctor’s office and they sent me the actual reports, showing everything as “Diagnostic”. | When I attempt to call the claims dept I sit on hold for an hour or more before I even get an answer. | The rep tells me that they are waiting for one more doctor’s office (an urgent care walk in clinic) to send them my records so they can eliminate the concern of pre-existing conditions. I followed up and found out that the clinic was shut down, and I contacted the number for getting files from them. I received all of my files…two visits for sinus infections. I mailed them to Allied over a month ago. I am still receiving “pending” notifications and all of the medical offices are now sending me into collections. | On top of that, I remain “undiagnosed” as I have stopped going to more specialists for more testing. | I have signed up with a different insurance company and I am cancelling with this one…but I don’t know what to do next to get my claims paid for? | I have paid all of my co-pays and deductibles. |

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