As a first time entrepreneur I cannot describe how upsetting it has been to deal with this company. Although I felt their prices were at the very high end. I was prepared to pay the $17,500 they asked for because I imagined that the plan would be amazing. The opposite happened. It was awful. When I tried to get it fixed they removed the plan and everything else from basecamp. They said they were preparing for litigation. Six months later I have no plan, no refund and rude emails from senior members with sexist comments. My suggestion to all women founders out there is to deal with a company who cares about us. All entrepreneurs beware.