On 09/03/2017 Ana Leticia F. Rajao 480.366.3344 ext. 57622 from GoDaddy -Phoenix AR. called me to offer a better upgraded website with a cheaper hosting rate since I’ve been a longtime customer. She said she wanted to reduce my current rate from $89.95 to $59.95 immediately for current month while building me a new website. | Instead my checking account was charged $195.10 which overdrew my account and leaving my car payment un-paid. Over the next couple days she said she refunded me but my checking showed they still owe me $97.55. | Next Jason, ext. 57640 tried to help me and was very helpful and said his supervisor would call me in 30 minutes to straighten things out. That was three days ago, still waiting for call. | I called Jason (very helpful) again Monday 10/9/17 who got me connected to the supervisor Justin M. who was very un-helpful. He claimed they’d given me 1 free year and that was the mix-up. I received nothing for free ever from GoDaddy. I’ve wasted six days trying to resolve this. What would you do?
Phone: (480) 505-8800