I purchased a pink (supposedly pink) diamond ring from Gem Shopping Network on Jan 07 2016. I received the item by | mail looked at the ring which seemed to me to be pink diamonds. I then placed the ring in my personal safe and thought I | received a good buy. On August 24 2016 I decided to have the ring checked by my personal jeweler, because on close | observation I noticed the pink color seemed to be questionable. My jeweler observed the ring and immediately told me the | diamonds were white but the color underneath the diamond settings were rose colored. I than went home and called the | Gem shopping network customer service dept. and explained my dilema. They told me 30 day money back guarantee was | expired and they would not allow me to return the ring for credit with an RMA number. They transfermed me to a person | by the name of clay who said he would look into the problem and call me back. I haven’t heard from him nor anyone | else from the company.
Gem Shopping Network Inc