After booking, I went to the website to pay for seats, bags, etc. Was unable to complete form because I could not fill in contact info. Had to call customer service and wait on hold. When connected, rep informed me that, since I had booked thru a third party carrier, I had to call them to get access to that part of the form. Rep was very nasty. When I was thru paying for everything, I had paid 75% over the cost of airfare. | Flight going out was only slightly late. However, they were 2 hours late taking off on return. This was NOT weather-related. They were waiting for luggage from another flight and three bags of ice. Then they had a navigation problem. We waited on the plane all that time. | After landing, it took one hour to get our baggage. They had 8 flights listed for one baggage carousel. | Do NOT fly Frontier.