I ordered a sample of Tru Skin in which required me pay shipping for the free sample bottle. At check out, when you select to purchase the Tru Skin, it automatically adds a SECOND product to your charges called Eye Rejuv. It didn’t give an option to SELECT that product specifically, just auto add’s it to your proof of payment saying: “Thank You for your Purchase”. | Then a few weeks later I got charged 2 separate $93 charges on the same credit card, with an email a few days later saying “Thank You for enrolling in our auto refill program.” Which I did not! There was no where on the website or at check out that said anything about auto refill, nor anywhere in the email. I called the phone number immediately and it went through an automated system saying that my account had been closed. That was mid April. | Today, (mid May) I got ANOTHER email saying they were charging my credit card. I again called immediatly, told them I had already cancelled, PLUS had received and email CONFIRMING the cancellation. They refused to give my money back, refused to help or transfer me to a supervisor. About 1 hour after I got off the phone where they verbally confirmed my account was closed and told me I would no longer be charged (in addition to the email confirming the cancellation), an attempt was made AGAIN to charge my credit card (which I reported as unathorized and blocked). | These guys are complete FRAUD! I’ve paid over $180 for products that are crap, nor did I EVER order Eye Rejuv. EVER!
Eye Rejuv ES