I was looking for a place that I could leave a review for EVCigarettes since they don’t have a review option in Google for them. | I had an issue where my box mod went on the fritz. It was covered under warranty by Asmodos, but after I emailed evcigarettes, they told me that they would handle it and they sent me a replacement after I sent mine to them. I think I saved me a lot of time having to deal with who knows who, from the manufacturer. I also wanted to make a point when I read that bad review that it doesn’t seem likely at all that this customer was told they would look at his possibly defective product for "a few weeks." It sounds a lot like made up stuff because he was angry that his ecig didn’t work as he thought it would(which happens). I still prefer buying online because I get anxious when I walk into a vape shop. And, I will continue to bring my business to EVCigarettes.com. Period!