Energy Window Solutions

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In accordance with the rules, the arbitrator was asked to decide whether the challenged statements were an opinion or a fact. If, and only if, the statement was determined to be a statement of fact, the arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the statement was true or false. If the statement identified by the complainant is determined to be an opinion, no determination will be made as to that particular statement because an opinion cannot be determined to be true nor false. | In this case, the arbitrator had only the evidence submitted by the complainant to consider. | Each statement challenged by the complainant has been considered, together with any witness statements and documents provided by the complainant for determination of the truth or falsity of the statement. The author did not provide a response to the complaint. | The arbitrator determined that the certain statements challenged in the report were false. Therefore, according to the vip arbitration rules, those statements have been redacted. | Decided september 28, 2016,

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