DR Power Equipment

Phone: 1-800-687-6575

Comments Rating 1 (1 reviews)

Beware of DR Power Equipment

3 years ago I purchased a DRPower top of the line follow on Bruschcutter ($3500.) for my property in NY state. Not living there I used it 2 times (1 1/2 hr each time) before the winter, when I put it in indoor storage. The next year it didn’t start, I had a local guy change the solenoid. Used it 2 times and same story it didn’t start again. I called your people and they told me to contact AllWeather power equipment in Warners NY. I did. They repaired it, I used it two times, same problem. I sent it for repair to AllWeather equipment again this year, the unit came back 2 days ago, I used it yesterday and today and, you must have guessed, it is not starting anymore. I called DRPower customer service which told me to get it repaired!!! and since I didn’t have an extended warranty they couldn’t do anything for me. The supervisor didn’t even talk to me. I sent an email (same content as above) last week to the Company CEO and didn’t get the courtesy of a response. I will never buy or recommend a DR again.

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