Disney rewards awards you points for purchasing their movies. It takes time, money, and effort on your part to log in and enter the codes. I did this for a few years accumulating points for my children. I added a new code this week just to find that the 2200 points I had before are no longer on my account. | No problem, I contacted customer relations and let them know that my points are missing. | Apparently they changed their terms and conditions some time back because they regretted to inform me that my points had expired due to inactivity over 210 days. I had last entered a code in August, 2016. And, “to prevent your points from expiring in the future, please make sure that you add or redeem points at least once every 210 consecutive days.” | I replied letting them know that I had a rough year and that rewards points were the least of my concerns at the time. I asked that they or someone of authority reinstate the points. They refused. The best they could do was to help me in cancelling my account and ensuring that I would receive no more emails from them. They then wished me a magical day. | Now that their rewards program is a joke I recommend redeeming your points before your life becomes more important than the free movie you could have received. | Get out or be disappointed.
Phone: (877) 466-6669