Delta Auto Protect is a huge rip off!!! I purchased a policy from them 1 year ago and they sold me a fraudulent policy. They claimed that as long as the parts are covered under my warranty that all I have to do is take my car to a certified dealer and then all I pay is a small deductable and they pay the remaining with there credit card over the phone. | Well this was all a complete lie!!!!!! They called the dealer where my car was located and told them instead of paying for the repairs they are going to ship out a a used engine from a junk yard. Fast forward a week and the dealer recieves the engine and the engine is 143,000 mile engine and is oozing out oil!!!! The dealer contacted Delta and the said there vendor lied to us and they will ship out another engine. The second engine was shipped out and also ozing oil and they said its a good engine just go ahead and put it in your car. | We were then put on hold for 45 mins and heard the so called tech in the background yelling to the customer service rep telling him what to say to me and they always say your claim is in review we will follow up with you in a few hours and never call back. | I then called posing as a new customer inquiring about buying a policy and the first thing I asked them was do you pay for repairs or just ship out used parts. The customer service rep said we pay over the phone and never ship out used parts we dont do that. He lied!!!!! When I asked to speak to his supervisor he put me on hold for 25 minutes came back on the line and put me on the phone with the tech who was assigned to me because once they realized they slipped up they started there lies again. | This company is full of **** and full of lies and deception. This has been a pure nightmare and I am in the process of sueing the crap out them!!! This company is the Devil in the flesh!!! Stay far away as possible from them. They don’t care about hard working families and only care about there pockets.
Delta Auto Protect