Initially went to this place because they offer free loaner cars. The loaner car they gave me was a lemon. Returned it next day and was never given one instead was told to rent my own car. Asked for my car back and was given an invoice of $1051 for storage fee, gate fee, admin fee and Paid them $4500 for body work due to a t-bone on drivers side. | Insurance estimate states to use new parts but was given old parts instead. Never received a detailed invoice nor detailed estimate. Was told I’m not entitled to one in the state of Florida. When i called for update was hung up on. Car was left outside behind a fence with no doors vulnerable to the sun and rain. | This is letter to them..I am writing this 3rd request for invoice of work performed on my vehicle which by law I am entitled to. Your staff recently stated by phone and in person that in the state of Florida I am not entitled to my requests for invoice of work performed on my vehicle that you had from May 16, 2019 to June 7,2019. The law actually states different.
County Towing & Recovery, LLC.
Phone: 1 803-955-3003