Citibank

Phone: 973-960-5458

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Beware of Citibank

Citi Administrators do not honor the Double Cash Card Travel Protection features they advertise to the public. | Their Travel Protection brochure cites trip cancelation coverage when the cardholder’s “permanent residence is deemed unsafe or unfit to live in”. A septic system failure led to the cancellation of Jet Blue tickets. They denied reimbursement. Septic backups clearly are unsafe & unfit to live with. That’s why the Town Board of Health gets involved and state of Mass. issues stringent regulations. | It seems Citi values profit over honarably standing behind what they advertise to obtain your business. Don’t rely on it.

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