Let me assure you that what I have written are the facts that took place and our interpretation. We moved from a single story home in Yuma to a two story town home in Minnesota. | Just like many others we searched the internet to find the most cost effective means to move from Yuma Arizona to Apple Valley Minnesota. We found Champion Movers to be one of the cheapest listed. | We asked that they be at our home in Yuma on 06/22/2017 to pack up and move us out. Champion never sent anyone out for a pre-inspection prior to the 22nd. At the end of the packing of our household goods, the driver claimed we had over 7,000 pounds and the cost to move this would be over $900.00 additional to what was estimated. The driver gave us two choices, sign off on his estimate or take a chance that it may turn out much higher after the weight is checked and pay even more. I refused to sign off on his estimate and told them I would wait until the truck is weighed and go with that. I was right to wait otherwise it would have cost that additional $900.00. | Champion movers asked for a delivery date at which time we requested 07/03/2017. The delivery driver did not arrive until 07/16/2017, 13 days later. | As the driver and his assistant brought items into the house we found items that were broken to include the glass on our curio cabinet. When we informed the driver of the damage to our items, the driver took out a document they use to add additional charges to the customs for the use of stairs and/or an elevator. With this document in his hands his words to use were “I could be a d*** and charge you for this”. So we had to keep quiet about any damages they did. | Later while bringing in some larger items like a dresser, the driver wanted to use the elevator and asked my wife to show him how to get to the elevator. As my wife and the driver were walking around to the elevator the driver again used that same document to tell her that he could charge us an additional $620.00 dollars. When my wife asked if he planned to charge us that amount, the driver told her “no, but I would appreciate a very nice tip at the end”. When my wife got back inside the house, she immediately told myself, my son, and his girlfriend of the conversation that took place between her and the driver. At this point we felt that we had no choice but to pay a very nice tip to the driver to keep from being charged the additional $620.00, this is called “Extortion” and is an illegal activity, a felony. | To make sure we were covering this illegal activity I recorded the driver taking a $200.00 dollar tip from me and ensuring he would not charge us the additional $620.00. We also complained to him about the grease they brought in and the damage to the carpet with grease marks throughout the house. | I then contacted Champion Movers and spoke with the manager “Tonya”. I informed her of everything that had taken place and shew told me she would immediately talk to the owner. I tried for several days afterwards to get an answer from the owner, through Tonya but failed. Finally after a week of calling, Tonya informed me that she had spoken to the owner and that the bottom line was, they were backing the driver. | Since then I have spoken with our attorney who has given us a couple ways to handle all this and we are following her advice. | I would say that everyone stay away from this company as they will try their best to rip you off.