I purchased a computer from Best Buy financed thru citibank. They unilateally increased the momthly payment by $1. We never received notification since we moved. They proceeded to charge a late fee of $40. Never new this was going on until they finally sent a letter we received saying we owed them over $400 in late fees for the $6 they increased the pahyment buy. | We have never been late in making our payments before this ripoff. i never knew a retailer could unilaterally increase their prices after purchase. We have tried to get resolution but they have refused. This is my second bad experience with this company and i will never go into one of their stores again. I will be filing with the appropriate (ugh) government agency.