All the 5 star reviews are from Indians…there is a reason it is called Astro Turfing. | This is such a mess of a place, you found something and it is a great price…doesn’t mean you are going to get what you ordered. Here I am looking to get a decent laptop refurb. They have the laptop I am looking at for a great price so I order it. Bought it with Win7 64 bit and 16 GB of RAM and two hard drives. I get the notebook, it has one hard drive and 8 GB of RAM and NO operating system, for me this wasn’t that big of a deal as I work in IT and can handle it. So, they give me a $75 credit, mind you me sourcing this cost me over $120 and I still figured it was a good deal. HOWEVER….I bought the $40 extended warranty from them in the event that something bad was happening to the notebook. I get the OS on and upgraded and look at that a bad battery and a bad video card, are you kidding me? So, I contact them and tell them I need a new battery and video card per my extended warranty, they didn’t make enough to send me the parts. Yes, read that out loud to yourself, they didn’t make enough to honor the extended warranty I purchased. So, I am in the middle of contesting them, oh and BTW if you think that PayPal credit is like a credit card….think again they are not. I have a notebook I love, and after all is said and done still got a decent deal on it…and after I get reimbursed for the money I spent it will be ok – just remember these Indians are incompetent techs and do not even check what they send out and even list the products right and have no honor to back up what they sell in a “warranty”. So you want to gamble, you have some serious IT skills, welcome to the house of Aztek where you roll the dice…for me I should have just went to Newegg.com paid a couple hundred more and saved myself a ton of time and aggravation. Buyer beware as the saying goes, it is your time and money I am warning you now, just like the other reviewers, pay a little more from a reputable dealer and do yourself a favor.