I went for the first time for a simple check-up. I was then shown a full-screeen photo of my smile, and asked “What’s wrong with this picture?” I looked at my teeth, which are honestly decent, so I replied confused, “Uh, I mean they’re not Hollywood teeth or anything, so I don’t know” | She persisted. “What would you fix if you could?” and from there we steamlined into about 5k worth of procedures my current dentist told me I really didn’t need. One of which was Invisalign, which she pushed this “great deal” they had going on. everything was very pushy, but I was so naive. | I overheard her in the next room give the same spiel to another client: (“Look, I was a student once just like you, so let me help. You don’t floss and you need x,y,z so Im going to get you a Care Credit Card to make payments instead of one sum. You’ll be alright”). | I started to feel uneasy. I told the dental assistant, “Wait, no I’m sorry I change my mind. I don’t want to go through with the Invisalign.” To which she replied, | “What’s wrong, did you take your meds today?” (She was referring to my anti-depressant which I had told them in the paperwork I was on). | At that point I felt disrespected and a little more aware of all these sales tactics. Anyways, fast forward to this crown they put in- (which I also most likely did not actually need…) | I was having pain in the tooth where they put my crown. I decided to check it out with a different doctor, Dr. Khou from ASK Dental. the crown BROKE. I HAD A BROKEN TOOTH IN MY MOUTH, and even worse- typically when a tooth is given a crown, it almost always gets a root canal. I did not get a root canal, so my live root was suffering underneath this fake, broken shell. | I filed an insurance claim, upon instruction of Dr. Khou (he had several patients come to him FROM angeleno smile, all complaining about what they had suffered because of them). | Angeleno Smile was rude every time I had to contact them throughout the claim. They never bothered to contact me to apologize, or inform me if I get my co-payment refunded for the botched crown.