I purchased custom sheer blinds that do not work. Prior to placing the order, I was very specific when questioning the sale representative Chris who assured me the blinds functioned the same as venetian blinds do. WRONG! Had to fight the company through my credit card. American blinds record their calls and miraculously, they can’t find any of my five calls to them. Don use them if you expect a full refund without a fight. No satisfaction guarantee!