Airbnb, Inc.

Phone: 415-728-0000

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Comments Rating 1 (1 reviews)

Beware of Airbnb, Inc.

Just to let eveyone know, I booked a vacation spot through Airbnb and was totally scamed. It was for a house boat in Charleston. I have all of the proof that they scammed me and Airbnb did not back me up. days priro to my visit, I became ill and in the hospital. I asked if it was posiable to change the dates. The owner agreed to change them for me. He provided me a date. The same day I responded that I accept the new date. He did not confirm. The next day I sent a message asking if he confirmed the date. He repsonded that evening, that he made a mistake on the date and provided me another date. The next morning I recevied a message stating that he did not hear back from me that he assumed i was going to continue with the original date. I immedatly responded that I would like the new date set and he never responded. The next day he sent a message saying that i was pretty much screwed. I reached out to Airbnb and they also denied my money back. This really BAD business. I even have all of the e-mails and he NEVER said I was not getting my money back. Total BS. I will NEVER USE AIRBNB. shame on your and your company

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