We canceled TV on Sept 30th, They now owe us$304.00 as at Nov 23rd, told us they would delete our bank acct for auth paymnts but didn’t, then continued to take the money out of our bank even tho it was in a credit balance. Dumn staff tell us it will be 6 weeks before a cheque is issued…Huh? Talk about a sick company, cannot even do simple accounting. They just keep telling you that another dept is to blame. Never ever do pre-authorized payments folks NEVER. There are no supervisors or supperiors you can talk to in their biling dept. How can they continue to debit my bank when my service is turned off? Oh boy, welcome to the new techie world. Backward bunch. Never again Bell. Steer clear folks.
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