IOANNIS TSIROS Reservation Code: 2K7SIV When I tried to add an extra baggage for my flight, (the first 23kg was free) I chose the 32 kg option. In the process, the system informs that 1 23 kg luggage is free, and 1 32kg bag is added . It was only when the payment was completed that one could find out that what it was bought was an extra 9 kg in the first bag. This is deceiving at the least. When I called your reservation department, they told me that they could not change it to an extra 23 kg bag and that I would have to pay another 40 euros for it. I am willing to take this to an extreme point if you do not resolve this at the highest level.