Complaint: Got an ad for a 4.95 trial of purple rhino. I wanted to take advantage of the offer because the product is cheap and easy to make. Nothing special. When prompted to checkout for your order there is an almost indetectable option to bypass the additional offer for a product that cost $38.71. Not seeing the almost invisible option to opt out of the offer for the next product I proceeded to go to the next screen thinking the option to cancel would be there. There is none. Purple Rhino immediately processed the order and charged my account. I just got off the phone with the customer service which I can tell from the noise in the background that it is probably in someone’s home. They did not offer me a refund. They told me I must keep the product and when I requested a supervisor they claimed they are all busy with other unsatisfied customers they are trying to scam. I will continue to pursue my refund as this company knows they are scamming people for their money. BEWARE! do not buy from this company!
Tags: Online Business
Address: Internet USA