playster Greenwich Connecticut

Complaint: Playster offered free access to an ebook during a 30 day trial period starting August 9, 2016. The promised ebook was not actually available from Playster and I informed them immediately. On 8/26/16 I canceled my subscription which was finally acknowledged via email by a customer service representative. I checked subscription status again 8/26/16 and made a second request to cancel which was again confirmed by customer service agent, Sophie. On June 5th, 2017, my wife informed me that playster was still charging our card for a subscription. After contacting playster, they agreed to credit us for the last 6 months (24.95/ month) but not the first 4 months as it was not possible within their accounting system to do so. Shortly thereafter, I sent the CEO, Phil Keezer a letter via certified mail including hard copies of my past email correspondence requesting a full refund from 8/9/16. I have not yet heard back. I also contacted him via his linkedin page. Sandy, Greenwich, CT

Tags: Library

Address: Internet USA

Website: www.playster.com/us/en

Phone:

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Yes it is. Based on the user review published on Beware.org, it is strongly advised to avoid playster Greenwich Connecticut in any dealing and transaction.
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playster Greenwich Connecticut is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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