Complaint: I joined the Dine Rewards program June of 2017 with Outback Steakhouse. We got a take out order and before we left the parking lot the reward was posted on my app. After 3 trips the company promises 50% off the 4th order. However, the 2nd visit did not go so smoothly. No credit was given. I made 2 calls. One call to the restaurant manager, one to the headquarters. I was told it was a timing issue, and to wait 48 hours, and that the receipts would be posted by that time, or I could enter the info from my receipt on the app, now, and it would post. Neither happened. Won’t be returning to Outback again. Not worth the hassel. Will report to Federal Trade Commission. Good Day Mates!
Address: Pineville Matthews Hwy Charlotte, North Carolina USA