Complaint: This company is THE WORST I’ve ever dealt with. Similar to others, I sent an expensive pair of Serengeti glasses in for lens repair, they delayed and delayed. Two months later, they told me they lost them. I demanded a full refund– of both the $108 prepayment for service and the value of the glasses. They refused the latter. They refunded my service fee only, and basically stole my $190 glasses. If you have any intention of keeping your sunglasses, stay as far away from this company as you can. I intend to report them to the state attorney general because, as I suspected, mine is not the only example of this. They’re essentially stealing people’s expensive glasses then reselling them to others. Unbelievable.
Tags: Online Business
Address: Internet USA