OGGIS PIZZA AND BREW Huntington Beach California

Complaint: My family and I normally enjoy Oggie’s pizza. Sometimes we dine in, but most of the time, we call in our order and pick it up. I ordered a pizza by phone and was told 30 or so munites. Great. I went into Oggie’s Pizza and Brew Co, located in the Seacliff Shopping center in Huntington Beach, CA. I spoke with a friendly girl at the counter and gave her my name. As she went to check on my pizza, I noticed ants on the counter when you order and pick up food. I brought it to the girls attention, but she just kind of laughed it off. I didn’t want to make a big deal about it, but it was a turn off. I purchased my pizza and drove home. I didn’t tell my family about the ants, I just wanted to have dinner and not bring it up. Well, while having dinner, I was eating a slice and in my mouth, you know that feeling, you could just tell something was wrong. Baked into my pizza was about a 8 inch blonde hair. We had just started eating, I got grossed out and so did my family. We only had 2 slices and one wasn’t even half way finished. Dinner was ruined. I called Oggi’s to complain, because after hair in my food, a ruining dinner, I felt I had to call. What I got was some teenage guy who couldn’t careless and told me that so many people walking through the kitchen, that things like this happen and then silence. No apologizes, nothing. The attitude was just bad and I was not impressed with his customer service skills at all. We just threw away the pizza away and we were out the $12 we paid. It was less, because we used a coupon. I think anytime bugs are around food, it’s a problem and I bet the health dept would agree with me. During my call, I asked for the manager and he told me he was the one in charge at the time. I highly doubt that, because managers at least try to make the customers happy and are more professional. We use to eat there often and there were two older men that seemed to be running the show. They would stop by the table and ask if everything was OK. The teen, so called manager could have said ” We’ll make you another one

Tags: Pizza & Take Out

Address: we’re so sorry.”” But

Website: too. I recently found their HB website

Phone: Nothing. I was told that it happens and to basically accept it. I found their main company website and sent a nice letter explaining what happened. The dinner was ruined

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OGGIS PIZZA AND BREW Huntington Beach California is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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