Norton 360 Tucson Arizona

Complaint: Norton 360 is a rip-off in more than one way!! First of all, they do not effectively protect my laptop from viruses even though I had just purchased the computer AND Norton 360 three months prior. Not to mention, that is why we buy these Virus Protection Programs to begin with. Second, I was told the problem would require a charge of $99.99 to fix this one time problem. In the end, I was recommended by the tech who was fixing my computer remotely and chatting via the chat box, to purchase 3 years of 24/7 , easy access technical help, virus removal, and support for any questions or problems I had. It cost me $499.99!! Here is how it happened…. My computer was running slow, getting pop up error messages hundreds of times a day when I contacted Norton 360 thru their yellow desktop icon. The “tech”” told me to call a 1-866- number and stay on the line with him while he checked my computer. He told me that the problem was too large for Norton to fix

Tags: Internet Fraud

Address: but I should let him set me up with their “”other”” tech dept. He asked me to stay online while he initiated contact with that tech dept thru a chat box on my desktop. When that connection was established I was asked to type my problem in the box. At this point

Website: nor the reps. Name

Phone: the “”””norton rep”” said I could hang up while the online techs fixed my problems. But if we were disconnected I could redial the 1-866- number to reconnect. (Sorry

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Norton 360 Tucson Arizona is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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